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FAQ

FAQ | Delhi | Shipholica Gowns

  • In how much time do I receive my order? How early do I have to book?

It usually takes 2-4 weeks to complete an order (dress) depending on the number of orders in queue. You have to book at least 3 weeks before the date of event.


  • What if the dress doesn't fit?

All orders are custom made, so there is very less chance of any size issues, also the dress/product will be designed exactly like you describe so there's no chance of any taste issues as well, but if by any chance there is a problem, no worries, we will resize or replace your order.


  • What are the available designs?

Before placing an order a full catalogue of designs will be shown to you. You can select from hundreds of designs and you only get what you order.


  • What if I don't like the design?

Small changes can be made on the day of trial, which is at least 1 week before the day of wedding. If there's anything wrong, amendments will be made before the wedding. To make sure that there are no complications, the customer is asked to give a detailed description of how would they like the finished product to look like. The customers are also shown catalogues with hundreds of designs, so that they can select their favourite design(s) and that there is no error in the finished product.


  • Is there a custom design facility?

At Shipholica Gowns our #1 purpose is customer satisfaction and we go across the limits to bring you the best. Get in touch with our representative, show them the design you would like, give them a detailed description and voila! It's done! You have the design you want!



Have any more questions? Feel free to contact us.



Contact Us

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We love our customers, so feel free to visit during normal business hours.

Shipholica Gowns

Civil Lines, New Delhi, North Delhi, Delhi, India

+91-9968226044, +918527354221

Hours

Open today

09:00 am – 05:00 pm

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